Refund Policy

Personal Training Packages

All personal training packages are non-refundable once purchased.

If you are unable to continue due to exceptional circumstances (such as a serious injury or medical condition), please contact us as soon as possible. Requests will be considered on a case-by-case basis and supporting evidence may be required.

Unused sessions cannot be exchanged for cash.

Sports Massage Therapy

Single sessions and package purchases are non-refundable.

If you need to reschedule, at least 24 hours’ notice is required.

Appointments cancelled with less than 24 hours’ notice or missed without notice may be charged in full.

Online Coaching

Monthly coaching subscriptions are non-refundable once the coaching period has begun.

If you choose to cancel, your coaching will remain active until the end of your paid billing period.

Strategy Calls & Consultations

Free consultations may be rescheduled with reasonable notice.

Repeated missed appointments without notice may result in future bookings being declined.

Digital Products

Due to the nature of digital products (including ebooks, downloadable resources and programmes), all digital purchases are non-refundable.

Cancellations

If Courage To Grow™ needs to cancel or reschedule a session, an alternative appointment will be offered.

If an alternative cannot be arranged, an appropriate refund or credit will be provided where applicable.

Contact

If you have any questions regarding this Refund Policy, please contact us using the Contact page on this website.

 

 

Package Validity
Personal training packages are valid for the calendar month in which they are purchased. Sessions not used within that period expire and cannot be carried over, transferred, or refunded unless otherwise agreed in writing by Courage To Grow™.